Frequently Asked Questions (FAQ)

We are your one-stop-shop for health and wellness.  We combine Primary and Urgent Care services so you only have one number to call for everything from your annual physical or colonoscopy to a sore throat, flu or sprained wrist.  

Our providers combine digital healthcare with in-person care depending on the situation and your availability.  We strive to make sure you can meet your health and wellness goals without spending time in office waiting rooms, whenever possible.  

With a network of partners, we simplify access to lab work, diagnostics, specialists, medical equipment and common and rare medications.  While we cannot verify your specific insurance coverage for partner services, we confirm the in-network/out-of-network or uncovered status for all referrals to simplify your choice for partner service providers.

We don't know what is best for you as a patient, so we don't say we're better.  

But we do value your time and schedule appointments using digital health or by having our providers come to you where you are to prevent you needing to wait in waiting rooms.  We also make sure your healthcare is managed by the same provider for the long-haul so you don't need to explain yourself again and again.  Lastly, our office staff are trained to be your patient health concierge so we never forget that we are here to serve your needs as a patient and make sure you have whatever information you need to achieve your health and wellness goals.

Unless it is a serious emergency that requires 9-1-1, he simplest way to think about it is that we want to be your first healthcare call.  We treat all primary and urgent care needs, but we don't want you to worry about what that means.  Rather, our patients call us anytime they need something and we will either take care of things ourselves or triage the issue and provide a referral so you know exactly where you need to go and it can happen quickly.  

We educate our patients to call 9-1-1 if there is a serious emergency to prevent delays of any kind.

We come to you where you are, digitally or in-person.  You tell us the best address for your treatment.  We don't like wasting time driving to offices and then waiting in the waiting room for an appointment, so our practice is designed to avoid that waiting room time.  

Our cost for you depends on whether you have insurance, pay cash per visit or prefer to have a provider on-call for you with our monthly subscription service. 

WITH INSURANCE COVERAGE: If you have insurance to cover primary care, urgent care services and mental health support, we cost the amount your insurance company advises us to charge you based on your plan and policy coverage.  First and foremost, we are a primary care practice and that's how we charge your insurance. You can see the insurance we accept, such as Aetna, straight Medicare and Nevada Medicaid by checking out our Insurance Accepted page by clicking here. 

CASH-PAY, NO INSURANCE: If you don't have insurance, you can see our cash pay prices here and we also offer a monthly subscription service.

SUBSCRIPTION FOR 24X7 ON-CALL PROVIDER: For patients who prefer to have their provider on-call for them 24x7, please contact our office at +1-702-518-8831 to learn about our monthly subscription service.  

Yes.  We are very honored to be able to serve those with many years of life experience under their belts and we want to help you have many more!

Yes.  We value all patients equally and we are honored to serve all of our Medicaid patients.  Whether you have Medicaid, another insurance or pay cash, we are happy to treat you as soon as possible.

Yes.  First off, thank you for your service because we appreciate everything you have done to help others.  We are a VA Community Partner practice, so you can call us anytime and we are happy to serve you.  Whether it's inconvenient for you to go to base, a long wait time to get an appointment or you just want to try something new, we are always honored to help veterans achieve their health and wellness goals.  

Yes.  We are here to serve all patients achieve their health and wellness goals.  We understand that there are unique needs for patients transitioning between genders and our team is honored to help every patient's transition journey to feel complete in your own skin.

Typically within 7 days.  Please contact our office for specific scheduling timelines.

At MVP Primary Care, we monitor and manage our provider patient rosters to make sure our patients always maintain access to their providers.